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Step-by-step guide

  1. On the home screen, open the application drawer and find the icon for Settings
  2. From the Settings screen, scroll down to the Accounts heading and tap Add Account, then Corporate or Exchange

    On some versions of Android this may be inside a menu option named Accounts or Accounts & Sync.

  3. Enter your business email address in the form - tap to the next step and you will be asked to enter the same password you use for your email. 

  4. Change Server to - no other fields should require changes. If you have a Domain field, it may need to be changed to, If you are asked for a username, enter it in the form

    (NOTE: if someone tries to put in their username as lastnameFirstinitial (, it will not work. It MUST be typed as '' ( 

  5. Your device will notify you of the permissions you are required to give in order to use an Exchange account on the device. Agree to these permissions and continue. 

  6. The Sync Frequency setting allows you to change how often you receive messages from this inbox on your device. The Push setting means that you will receive emails on your device as soon as they arrive in the inbox, rather than checking the inbox and downloading messages at regular intervals. 

    You may have to delete a previous Exchange account to add a new one. You may do this by tapping the Menu button on your device or the three-dot menu button on the screen and selecting Remove Account.


You have successfully added your Exchange email account on your android device.