Specific menu options may vary on different phones, but should be similar.

  1. Select the Menu soft key underneath the display. If a notification of missed call or voicemail is displayed instead of the main menu, view or exit the notice to restore the main menu.
  2. Select Features using the down arrow and the center button to select.
  3. Select Call Forwarding.
  4. Select the preferred forwarding mode: Always, Busy, or No Answer.
  5. Use the right arrow to enable or disable forwarding
  6. Use the down arrow and select button or the number pad to select Forward To
  7. Enter the extension number or external number to forward to. External numbers must be prefaced with '9' (without the quotes).
  8. Select Save to enable forwarding.
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