• Created by Unknown User (sean.collins@mobap.edu) on Oct 04, 2019
  1. Use your password to log in to Windows 10.
  2. Open File Explorer and paste this in the URL box: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft
  3. Right click Ngc folder and choose Properties.
  4. Navigate to Security tab and click on Advanced button.
  5. Locate the Owner section at the top and click Change link.
  6. Enter the object name to select enter Administrators, if you’re using administrator account, or your user name and click Check Names and click OK.
  7. Check Replace owner on subcontainers and objects and click Apply and OK. Now you should be able to access the Ngc folder.
  8. Open the Ngc folder and perform steps 3-7 on each subfolder.

  9. Open Ngc folder, select all files and folders in it and delete them.

Note: Only one sub-folder is usually deleted. Once it is gone the PIN should now be able to be added


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