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  1. From your email inbox in Outlook on the Web (https://outlook.office.com), click on the settings gear and select "mail"
  2. Select "Block or allow" from the menu at left
  3. To stop items from being sent to your junk email folder, then select "Don't move email to my Junk Email folder". Note: you will receive more junk mail in your inbox if you turn this feature off.
  4. Click "Save" at the top of the options window.
  5. To disable the "Clutter" feature
    1. Select "Clutter" from the mail options menu at left 
    2. Un-check the box in front of "Separate items identified as clutter".
    3. Click "Save"
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