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Password Resets requires a Third Party Email Address (gmail, hotmail, yahoo, etc.) to be on file with the University. This is in an effort to increase security and usability. If you do not have a Third Party Email Address on file with the University, please contact the Records department.

If you do not wish to share a Third Party Email Address with the University, you may instead review the Password Change section of these instructions.

Getting Started

Accessing the Reset Portal

The Password Reset Portal can be accessed at https://password.mobap.edu

Alternatively, you can also click the Reset My Password link in the top-right corner User Dropdown Menu on https://selfservice.mobap.edu

Choose Between a Reset and Change

Upon navigating to https://password.mobap.edu you will be asked to choose between a Password Reset and a Password Change.

  • Password Reset - If you have forgotten your password and have a Third Party Email Address on file with the institution.
  • Password Change - If you know your current password and would like to change it to something else (does not require a Third Party Email Address).

Password Reset

Request a Password Reset

Password Resets require a Third Party Email Address to be on file with the institution. To add a Third Party Email Address to your account, please contact the Records Office.

Clicking on Password Reset will prompt you to enter your MBU Email Address.

Typically, MBU email addresses use the following format:

  • Student: [StudentID]@mobap.edu
  • Employee: [FirstName].[LastName]@mobap.edu

A confirmation that an email has been sent to your Third Party Email Address will then be displayed. The Third Party Email Address that was used will be displayed on screen in a "masked" form.

Once this message is displayed, you may close your browser.

Receive the Password Reset Email

You should soon receive an email from do-not-reply@mobap.edu (this email will be sent to a Third Party Email Address, not your @mobap.edu address). This email will contain a Link for your to click, which will continue the Password Reset process.

This link is valid for 24 hours from its creation.

Reset Your Password

Clicking the Link in the email will open a new browser window which will display the prompts for entering a new password. You must meet the password requirements listed on the page.

  • At least 8 characters in length
  • At least 1 capital letter
  • At least 1 number
  • Not one of the last 10 used passwords

Clicking the Submit button will attempt to reset your password. If successful, you will receive confirmation of the reset, otherwise you will be prompted on screen as to why the reset attempt failed.

Password Change

Contact IT

In the event that you do not have a Third Party Email Address on file with the institution, you can still change your password. Begin by contacting the IT Department.

A technician will verify your identity over the phone and administratively reset your password to a temporary password.

Change Your Password

With your temporary password, you will be able to visit https://password.mobap.edu and click on Password Change.

In the prompts given, type in the following:

  • Your MBU email address
  • Your current password (the temporary password given to you by IT)
  • Your new password
  • Confirm your new password

This will attempt to change your password. If successful, you will receive confirmation of the change, otherwise you will be prompted on screen as to why the reset attempt failed.




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