Password Resets requires a Third Party Email Address (gmail, hotmail, yahoo, etc.) to be on file with the University. This is in an effort to increase security and usability. If you do not have a Third Party Email Address on file with the University, please contact the Records department.
Clicking on Password Reset will prompt you to enter your MBU Email Address.
Typically, MBU email addresses use the following format:
A confirmation that an email has been sent to your Third Party Email Address will then be displayed. The Third Party Email Address that was used will be displayed on screen in a "masked" form.
Once this message is displayed, you may close your browser.
Receive the Password Reset Email
You should soon receive an email from email@example.com (this email will be sent to a Third Party Email Address, not your @mobap.edu address). This email will contain a Link for your to click, which will continue the Password Reset process.
This link is valid for 24 hours from its creation.
Reset Your Password
Clicking the Link in the email will open a new browser window which will display the prompts for entering a new password. You must meet the password requirements listed on the page.
At least 8 characters in length
At least 1 capital letter
At least 1 number
Not one of the last 10 used passwords
Clicking the Submit button will attempt to reset your password. If successful, you will receive confirmation of the reset, otherwise you will be prompted on screen as to why the reset attempt failed.
In the event that you do not have a Third Party Email Address on file with the institution, you can still change your password. Begin by contacting the IT Department.